WATER BILLS
Water Bill Calculator UK 2026-27
Calculate your water bill, compare metered vs unmetered costs, and discover how to save money on your water bills. Updated with the latest 2026-27 rates from all UK water companies.
Meter vs Unmetered: Which Costs Less?
Compare both billing methods for your household
UK Water Company Annual Bills 2026-27
All 17 major water companies plus water-only suppliers
Company | 2026-27 | YoY change |
|---|---|---|
| Southern Water | £759 | £55 |
| South West Water | £740 | £39 |
| Wessex Water | £695 | £17 |
| Dŵr Cymru (Welsh Water) | £683 | £31 |
| Anglian Water | £674 | £44 |
| United Utilities | £660 | £57 |
| Thames Water | £658 | £3 |
| Yorkshire Water | £636 | £34 |
| Hafren Dyfrdwy | £635 | £54 |
| Severn Trent Water | £587 | £52 |
| Northumbrian Water | £535 | £31 |
| Essex and Suffolk Water (water only) | £333 | £15 |
| South East Water (water only) | £324 | £14 |
| Affinity Water (south east) (water only) | £294 | £14 |
| Affinity Water (east) (water only) | £280 | £13 |
| Affinity Water (central) (water only) | £266 | £12 |
| Bristol Water (water only) | £264 | £12 |
| SES Water (water only) | £257 | £11 |
| South Staffs Water (S. Staffs area) (water only) | £230 | £10 |
| South Staffs Water (Cambridge area) (water only) | £210 | £9 |
| Bournemouth Water (water only) | £205 | £9 |
| Portsmouth Water (water only) | £162 | £7 |
Reduce Your Water Bill — Verified Measures
Simple changes that can cut your bill by 20-30%
Water-efficient showerhead (6L/min)
easyDual-flush toilet conversion kit
easyTap aerators (kitchen & bathroom)
easyFix dripping taps and running toilets
mediumReduce shower time by 2 minutes
easyRun dishwasher/washing machine with full loads
easyGarden water butt (200L)
mediumSmart water meter monitoring
easyGet FREE Water-Saving Kit
Most water companies provide free water-saving devices to help customers reduce their bills. These simple gadgets can cut your usage by 20-30% with minimal effort.
What you typically get:
How to get your free kit:
- Contact your water company customer services
- Ask for their "water efficiency" or "Get Water Fit" kit
- Usually delivered within 5-10 working days
- Install items yourself (instructions included)
Want more help?
Many companies offer free home visits where an expert will assess your property and install water-saving devices. They can also:
- Check for leaks you might not notice
- Recommend the best devices for your home
- Show you how to read your water meter
- Provide tailored water-saving advice
WaterSure: Bill Protection Scheme
WaterSure is a bill cap scheme that limits how much metered customers pay for water, even if they use large amounts. It's designed for households that need extra water due to family size or medical conditions.
Who qualifies for WaterSure?
Large families:
- 3 or more children under 19 living at home
- Must receive Child Benefit or Child Tax Credit
- No household income limit
- Must have a water meter
Medical conditions that require extra water:
- Dialysis treatment
- Crohn's disease
- Ulcerative colitis
- Ileostomy or colostomy
- Incontinence
- Desquamation skin condition
Documentation required: GP letter or hospital consultant confirmation required
How to apply:
Contact your water company
Call or visit their website - most have online application forms.
Complete application form
Available on company websites or by post.
Provide evidence of eligibility
Child Benefit letters, medical certificates, etc.
Company assesses within 21 days
They must respond within 21 days of receiving complete application.
Bill cap applied from next bill
Usually takes effect from your next quarterly bill.
Important details:
Think you might qualify?
Don't assume you won't qualify - many families are surprised they're eligible. The application is free and water companies are legally required to consider it fairly.
2026-27 WaterSure bill caps by company:
Scottish Water Unmetered Charges 2026-27
By Council Tax band
Band | Water Supply | Waste Water Collection | Combined Services |
|---|---|---|---|
| A | £234.24 | £200.64 | £434.88 |
| B | £273.12 | £234.24 | £507.36 |
| C | £312 | £267.84 | £579.84 |
| D | £351.12 | £301.2 | £652.32 |
| E | £429.12 | £368.16 | £797.28 |
| F | £507.36 | £434.88 | £942.24 |
| G | £585.36 | £501.84 | £1087.2 |
| H | £702 | £602.64 | £1304.64 |
Source: Scottish Water 2026-27 Unmetered Charges, effective 1 April 2026 to 31 March 2027. Figures shown to 2 decimal places as published.
Problems with Your Water Company?
If you're having problems with your water company - whether it's billing errors, poor service, or disputes about charges - you don't have to accept it. The Consumer Council for Water (CCW)provides free, independent help to resolve water complaints.
How the complaints process works:
Contact your water company first
Try to resolve the issue directly with your water company
- Call customer services or use online complaint form
- Clearly explain the problem and what you want
- Keep records of all communications
- Ask for a complaint reference number
Escalate within the company
If unsatisfied, ask for escalation to complaints team
- Request escalation to senior complaints handler
- Company must provide final response
- You'll receive a "deadlock letter" if unresolved
- This letter is needed for CCW referral
Free CCW investigation
Consumer Council for Water will investigate for free
- Must have exhausted company complaints process
- CCW investigates independently
- Can recommend compensation up to £10,000
- Companies must comply with CCW decisions
Common issues CCW helps with:
Billing problems
- Incorrect bills or meter readings
- Estimated bills when meter accessible
- Standing charge disputes
- Backdated charges
Service issues
- Low water pressure
- Supply interruptions
- Water quality concerns
- Sewerage problems
Customer service
- Poor communication
- Delayed responses
- Rude or unhelpful staff
- Appointment failures
Special schemes
- WaterSure application refused
- Social tariff denial
- Priority services issues
- Vulnerable customer support
What CCW can do for you:
Independent investigation
CCW investigates your complaint independently, with access to company records
Recommend compensation
Can recommend payments up to £10,000 for poor service or errors
Binding decisions
Water companies must comply with CCW recommendations
Protect customers
Ensure companies follow regulations and treat customers fairly
CCW's track record:
Contact CCW:
Phone
0300 034 2222
Mon-Fri 8am-6pmWebsite
ccw.org.uk
Online complaint form availablePost
Consumer Council for Water
Victoria Square House, Victoria Square, Birmingham B2 4AJFrequently Asked Questions
Everything you need to know about UK water bills
Frequently Asked Questions
