Privacy Policy

This website is operated by the team behind UK Utility Bills Calculator. We are the data controller for your personal information.

Contact: hello@utilitybillcalculator.quest

We take your privacy seriously and are committed to protecting your personal data in accordance with UK GDPR and the Data Protection Act 2018.

Analytics data

To understand how people use our site and improve it, we collect:

• Pages you visit on our site
• Country (derived from IP address, not stored)
• Device type (desktop, mobile, tablet)
• Referring website (where you came from)
• Time spent on pages

What we don't collect

We specifically don't collect:

• Personal information like names, addresses, or email (unless you contact us)
• Your actual energy bills or usage amounts (these stay in your browser)
• Precise location data
• Cross-site browsing behavior
• Any data for advertising purposes

Calculator data

When you use our calculators, all your inputs (bill amounts, usage figures, property details) are processed entirely in your web browser. This data is never transmitted to our servers or stored anywhere except temporarily in your browser's memory.

We process your data under these legal bases:

• Legitimate interests for website analytics - we have a legitimate interest in understanding how our site is used to improve it
• Consent for any future marketing communications (currently none)
• Contractual when you contact us - to respond to your enquiry

We use these trusted service providers:

• Vercel - hosts our website and may collect basic analytics
• Cloudflare - protects our site from attacks and improves performance

We don't share data with:

• Advertisers or marketing companies
• Energy suppliers or comparison sites
• Social media platforms for advertising
• Data brokers

• Analytics data: Anonymized after 24 months
• Email correspondence: 3 years for customer service purposes
• Calculator inputs: Not stored - deleted when you close your browser

Under UK GDPR, you have these rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Ask us to correct inaccurate data
• Erasure: Ask us to delete your data
• Restrict processing: Ask us to limit how we use your data
• Object: Object to us processing your data for legitimate interests
• Data portability: Get your data in a format you can transfer elsewhere
• Complain: Contact the Information Commissioner's Office (ico.org.uk)

To exercise any of these rights, email us at hello@utilitybillcalculator.quest

Our service is not specifically directed at children under 18. If we become aware we've collected data from a child without parental consent, we'll delete it promptly.

We may update this privacy policy from time to time. When we do, we'll update the date at the top of this page. For significant changes, we'll add a notice to our homepage.

Last reviewed: 14 May 2026